YRSInc Shipping Policy:

Below you will find the three main shipping methods we use: Israel Post, Eco Post and EMS.

We are planning to add DHL and UPS in the future but if you are interested in using them now, contact us.

Israel Post

Policies 1
  • Traceable – Tracking number starts with RR and ends with IL, for example: RRxxxxxxxxxIL.
  • Most economic method we offer.
  • Can be used to ship worldwide.
  • Package weight limitation: 2KG
  • Takes up to 20 business days to arrive at your door.

Eco Post

Policies 2
  • Traceable – Tracking number starts with LX and ends with IL, for example: LXxxxxxxxxxIL.
  • Faster and more reliable than Israel Post.
  • Package weight limitation: 2KG
  • Takes 7-14 business days to arrive at your door.

Eco Post is available in the following countries:

Australia, Austria, Italy, Ireland, United States, Belgium, Brazil, United Kingdom, Germany, Denmark, Netherlands, Hong Kong, Norway, Spain, Poland, Portugal, Finland, France, Canada, Switzerland, Sweden, Greece, Japan, South Korea, Thailand.

EMS

Policies 3
  • Traceable – Tracking number starts with EE and ends with IL, for example: EExxxxxxxxxIL.
  • Can be used to ship worldwide.
  • Package weight limitation: 20KG.
  • Most reliable shipping method we offer.
  • Takes 4-7 business days to arrive at your door.

Few Notes About Shipping:

  • Most orders are shipped from our main warehouse in Israel (other may be shipped from our US warehouse, for US purchases only).
  • Shipment includes packaging, shipping, and insurance costs.
  • We combine Shipping for multiple-item orders.
  • You get tracking number for each order.
  • Tracking number is sent directly to your email address after we ship the order with a link to trace it.

You can trace your orders through: https://www.17track.net/

YRSInc Return Policy:

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund with the following conditions

  • The request to return the order must be made in less than 30 days of receiving it by opening a return inquiry through the Contact Us page.
  • The products and their packaging must be in perfect condition. If you’re not sure about it, send us a photo of the order.
  • The customer is responsible for the order return. The return location will be provided by mail, taking into account the location of the customer in order to provide the closest warehouse location.
  • The customer will be able to exchange his order for another product or request a refund:
    • YRSInc will ship the exchanged product free of charge.
    • In case the customer request a refund, the refund will be provided with the same method of payment – for example, if the customer paid with PayPal, he will receive the refund through PayPal and if he paid via credit card, he will receive the refund directly to his credit card. Please note that credit card refunds may take up to 7 business days to be processed by the credit card company.
  • In case the customer received an incorrect product or a malfunctioning product, YRSInc will take on the expenses of returning the order and exchanging it.

There are no further restrictions on returns. The customer can return any product which was purchased through YRSInc.

Cancellation Policy:

  • If your cancellation request has been made within 6 hours of payment, send us a cancellation request through the Contact Us page.
  • Backorder items can be canceled before the product ships by sending us a cancellation request through the Contact Us page.
  • If your order has already been shipped, leave us a message through the Contact Us page and refuse the package when you are notified about it. After the tracking information shows that the package is rerouted back to us, we will refund your payment.
  • Cancellation will not incur a restocking fee from the customer side.
  • If the customer wishes to return a product which he already received, he should follow the return policy above.
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